Frequently Quacked Questions
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What is your shipping policy?
We offer flat rate shipping for $6 to all the continental United States. Orders over $100 ship for free. Processing can take between 3-4 days before items are shipped, if you need it sooner please choose expedited and leave us a note as to what date you would like it by. Our ducks will do our best, but we use USPS so sometimes delays can be beyond our control.
Do you sell just ducks?
Primarily we sell rubber ducks (now mostly made of vinyl). The ducks come from a variety of sources located all around the world: California, Australia, United Kingdom, Germany, Holland and China.
Do you offer international shipping?
Yes, we offer international shipping to select countries, please search the drop down menu at shipping to see rates (please know this also includes duties and processing through local customs)
Are you a franchise, how many stores do you have?
Right now we have one store in san francisco. We are exploring options to add more locations around the USA and world, including franchising. If you are interested in a future franchise opportunity, please fill out a contact form.
Can I return my ducks if I am not satisfied?
Unfortunately all sales are final, but we strive to make every customer happy. If you are unhappy with your order in anyway, please fill out a contact form, and we will do everything to make it right!